Remote | Full-Time

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About Day One

Day One is a new kind of school for entrepreneurs - one that’s virtual, community-driven, and actually supports, guides, and teaches all types of founders. We're on a mission to empower more people to become successful entrepreneurs, and we're doing that by building a new kind of entrepreneurial community and leveraging community-driven education. Our mission is shared by our investors: Gary Vaynerchuk, Antler, 27V, Zanichelli Venture, and others committed to making entrepreneurship more accessible to all.

Our flagship program is the Day One Fellowship, a membership-based community that provides entrepreneurs access to the people, tools, and guidance they need to navigate the journey of building a successful business. Since our launch in Fall 2020, nearly 300 entrepreneurs have become Day One Fellows, more than 150 companies have been founded, and 2022 is set to be the year we grow 10x.

The Role

As Director of Company and Product Operations, your role will be 70% focused on tightening all the processes that allow for a 12/10 experience for Day One fellows and key stakeholders identifying and 30% focused on fixing gaps in company-wide processes. The outcomes of your work will lead to a highly efficient and effective team and product.

You’ll work closely with Day One’s CXO, COO, and product team to sync on all operational elements. You will play a role in designing and implementing features that span the entire lifecycle of the Day One Fellow experience from interviews to events to comms. You will also play a role in any facet of the business operations that has inefficiency. As a small team, we’ll need you to jump in where you’re needed.

This role keeps all the trains running on time, is largely back of house, and requires a process-oriented strategic mind.

Responsibilities